Terms & Conditions new88 – A Complete Guide for Malaysian Members

📋1. Acceptance of Terms and Conditions

Welcome to new88. These Terms and Conditions ("Agreement") constitute a binding contract between you ("User", "Member") and new88 ("Company", "Platform", "We"). By accessing, registering for, or using any part of the new88 platform, you agree to be fully bound by this Agreement.

If you do not agree with any part of these terms, please stop using the new88 platform immediately. Continued use of the platform constitutes your acceptance of all terms in effect at that time.

These Terms and Conditions apply to all new88 products and services, including Live Casino, slots, blackjack, Sports Betting, match odds, and e-sports.

👤2. Registration & Account Management

2.1 Registration Eligibility

To register a new88 account, you must meet all of the following requirements:

• Be at least 18 years on the date of registration.
• Is a resident or citizen of Malaysia with lawful access to the internet.
• Is not on any list of individuals prohibited or restricted from using online gambling services.
• Does not hold an active new88 account or one that was previously closed for a prior violation.

2.2 One Account Per Individual

Each individual is only permitted to hold one (1) account new88 only. Registering more than one account under the same individual — whether using a different name, phone number, IP address, or payment method — is strictly prohibited.

2.3 Accuracy of Information

All information you provide during registration and throughout your membership must be truthful, accurate, and up to date. new88 reserves the right to request proof of identity (such as a copy of your IC or passport) at any time as part of our KYC (Know Your Customer) verification process.

2.4 Account Security

You are solely responsible for keeping your new88 account password and login credentials confidential. new88 will not be liable for any losses resulting from unauthorised access to your account caused by your own negligence.

💰3. Deposits and Withdrawals

3.1 Accepted Payment Methods

New88 supports the following payment methods, all of which are local Malaysian options:

• Touch 'n Go eWallet — Instant deposits and withdrawals
• DuitNow — Direct bank transfer
• GrabPay — Via the Grab app
• Boost eWallet — Instant deposits
• ShopeePay — Via the Shopee app
• FPX (Maybank2u, CIMB Clicks, RHB, Hong Leong Bank) — Online banking

3.2 Deposit Limits

3.3 Withdrawal Limits

3.4 Processing Times

Deposits will be credited to your new88 account within a few seconds to 5 minutes depending on the payment method used. Withdrawals are processed within 3 to 10 minutes for e-wallet methods and 15 to 30 minutes for FPX during bank business hours.

3.5 Prohibition on Third-Party Transfers

All withdrawals must be made to an account or e-wallet that is registered in your own name. Transfers to third parties are strictly prohibited. new88 reserves the right to decline withdrawals to any account that cannot be verified as belonging to the member.

🎁4. Bonuses, Promotions and Loyalty Programme

4.1 General Bonus Terms

All new88 bonuses and promotions are subject to the specific terms and conditions stated on each offer. The following general terms, however, apply to all bonuses unless otherwise stated:

• The welcome bonus is exclusively for new members who have never registered with new88.
• New88 reserves the right to decline, cancel, or withdraw any bonus if there is evidence of misuse.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Any winnings generated from the use of bonus funds are subject to rollover requirements.

4.2 Rollover Requirements

Rollover requirements must be met within the timeframe specified for each promotion. Bonuses that do not meet the rollover requirement within the stipulated period will expire automatically.

4.3 Bonus Abuse

New88 has a sophisticated bonus abuse detection system. The following activities are considered abuse and may result in account closure and forfeiture of funds:

• Registering multiple accounts to claim bonuses more than once.
• Using betting strategies designed to meet rollover requirements with artificially minimal risk.
• Colluding with other members in the use of bonuses.
• Providing false information to qualify for a promotion.

🎮5. Game Rules

5.1 Game Fairness

All games available on new88 use a Random Number Generator (RNG) system that has been certified by independent auditing bodies. This ensures that every game outcome is random and fair for all players.

5.2 Technical Disruptions

In the event of a technical disruption during a game session, new88 will resolve the situation based on data recorded in our system. Our decisions in handling technical disruptions are final. new88 is not liable for any losses arising from connectivity issues on the player's end.

5.3 Betting Limits

Minimum and maximum bet limits vary by game type and member VIP level. The applicable bet limits are displayed within each game before you begin your session.

5.4 Available Games

New88 offers a wide range of game categories, including:

• Live Casino — Baccarat, Roulette, Sic Bo, Blackjack with live dealers
• Slots — Over 300 titles spanning a wide range of themes and RTP rates
• Blackjack — Multiple variants of classic and modern blackjack
• Sports Betting — EPL, Malaysia Super League, international leagues
• E-Sports — MLBB, DOTA2, CS:GO and many more

⚖️6. Accepted User Conduct

6.1 General Prohibitions

New88 users are strictly prohibited from engaging in the following activities:

• Using automated software, bots, or third-party tools to play or place bets.
• Assisting or participating in any form of fraud, money laundering, or other illegal activities.
• Using the new88 platform for activities that violate Malaysian law.
• Harassing, threatening, or abusing other members or new88 staff.
• Exploiting any bugs or technical errors on the new88 platform.
• Sharing your account login credentials with any other party.

6.2 Fraud Detection

New88 uses a sophisticated fraud detection system that monitors all account activity 24 hours a day. Any suspicious activity will be investigated, and the accounts involved may be temporarily suspended during the investigation.

🔒7. Account Closure and Suspension

7.1 Closure by Member

You may close your new88 account at any time by contacting our customer support team. Prior to closure, all eligible funds will be processed for withdrawal in accordance with standard procedures. Any bonus balance that has not met the rollover requirement will not be refunded.

7.2 Closure by new88

New88 reserves the right to close or suspend any account without prior notice if:

• Evidence of fraud, attempted fraud, or illegal activity is found.
• The member violates any part of these Terms & Conditions.
• Account inactive for more than 12 consecutive months.
• Information provided during registration is found to be false.
• Upon request by the relevant authorities.

🛡️8. Privacy and Data Protection

New88 is committed to protecting your personal information. All data is collected, processed, and stored in accordance with the new88 Privacy Policy, which can be read at Privacy Policy page us.

By using the new88 platform, you agree to the collection and processing of your personal data as described in our Privacy Policy, including but not limited to:

• Registration data such as your name, phone number, and payment information.
• Gaming activity data and transaction history.
• Technical information such as IP address, device type, and browser.

⚠️9. Liability Limit and Disclaimer

New88 provides this platform on an "as is" basis. We make no guarantee that the platform will always be free from disruptions, errors, or viruses. That said, we are committed to maintaining system uptime of over 99.9%.

9.1 Maximum Liability

Under no circumstances shall new88's total liability to you exceed the amount you deposited into your account in the 30 days prior to the liability claim being made.

9.2 Disclaimer of Liability

New88 is not liable for:

• Financial losses resulting from game outcomes or bets placed by the player.
• Loss of opportunity or anticipated profits.
• Service disruptions caused by factors beyond our control, such as ISP outages or internet infrastructure failures.
• Any damage arising from unauthorised or non-compliant use of the platform.

📝10. Amendments & Governing Law

10.1 Right to Amend

New88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of significant changes via email or through an in-platform notice at least 7 days before the changes take effect.

10.2 Continued Use as Acceptance

Continued use of the new88 platform after amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the effective date.

10.3 Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with this Agreement are subject to the exclusive jurisdiction of Malaysian courts.