At new88, your privacy is more than a legal obligation — it is our moral responsibility to every member. Find out exactly how we collect, process, and safeguard your personal information.
New88 ("We", "Platform", "Company") is committed to protecting the privacy and personal information of every member who uses our platform. This Privacy Policy sets out in detail how new88 collects, uses, stores, protects, and discloses your personal data when you use our services at new88-vip.net.
This Privacy Policy applies to all users of the new88 platform, including registered members, website visitors, and any individual who interacts with new88 services in any capacity. It covers all new88 services — Live Casino, slots, blackjack, Sports Betting, e-sports, and all other platform features.
By registering a new88 account, making a deposit, playing games, or using any of our services, you agree to the collection and use of your personal information as described in this Privacy Policy.
New88 collects various types of personal information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC / passport number, date of birth | KYC verification, fraud prevention |
| Contact Data | Phone number, email address, state of residence | Account communications and notifications |
| Financial Data | Bank account / e-wallet numbers, deposit and withdrawal transaction history | Payment processing, anti-money laundering |
| Account Data | Username, password (encrypted), language preference | Account management, secure login |
When you use the new88 platform, our system automatically records the following technical information:
In certain circumstances, new88 may receive your personal data from legitimate third parties, such as:
New88 uses your personal data only for legitimate and reasonable purposes. The following are the primary purposes for which your data is used:
New88 may contact you via email, SMS or in-app notifications for the following purposes:
New88 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data disclosure only occurs in the following limited circumstances:
New88 shares necessary data with selected third-party service providers who help us operate the platform, including:
All third-party service providers we engage are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes we direct.
New88 may disclose your personal data to the relevant authorities where required by Malaysian law, including:
New88 invests seriously in security infrastructure to ensure your personal data is protected at all times. Our security approach is layered and comprehensive.
new88 Infrastructure Protection Level
New88 retains your personal data for as long as necessary for the stated purposes or as required by Malaysian law. Generally speaking:
New88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| Session_id | Keeping your login session active so you do not need to sign in again each time | Current session | |
| Lang_pref | Saving your language preference (Bahasa Melayu) | 1 year | |
| Csrf_token | Protecting your account from CSRF attacks | Current session | |
| Analytics_id | Analysing platform usage patterns for improvement purposes | 2 years | |
| Promo_source | Recording the promotional source to accurately credit referral bonuses | 30 days |
Essential cookies cannot be disabled as they are required for the core functionality of the new88 platform. Optional cookies, however, can be managed through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.
As a new88 member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). new88 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request that new88 correct any personal data that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to our legal obligations.
You have the right to object to the processing of your data for marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request new88 to restrict the processing of your data under certain circumstances.
New88 is a gambling platform intended exclusively for individuals aged 18 years and above only. We do not accept registrations from minors and do not knowingly collect any personal data from them.
If you believe a minor has used the new88 platform or provided us with their personal data, please contact us immediately at support@new88-vip.net. We will take immediate action to delete the relevant data and close the account.
New88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, legal requirements, or other legitimate reasons. All changes take effect as soon as the updated version is published on the new88 website.
For material or significant amendments that affect how we use your personal data, new88 will notify you through one of the following methods:
Your continued use of the new88 platform after any changes take effect will be considered your acceptance of the revised Privacy Policy. The "Last updated" date at the top of this page will always reflect the current version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how new88 handles your personal data, please reach out to us through the following channels:
Privacy is not a slogan at new88 — it is a system, a process, and a culture built into the foundation of this platform.
Every bit of data transmitted between your device and new88's servers is protected by TLS 1.3 with AES-256 — the same encryption technology used by Malaysia's leading financial institutions.
This is not merely a policy — it is a core commitment from new88. Your data has never been, and will never be, sold, rented, or traded to advertisers or third parties for marketing purposes.
The "need-to-know" principle is strictly applied at new88. Only staff who genuinely require access to your data to carry out their duties are permitted to do so.
The new88 Privacy Policy is drafted and audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 — the primary legislation governing the use of personal data in the country.
When you close your new88 account, we will delete your personal data within 90 days — except for data that must be retained to fulfil Malaysian legal obligations such as financial records.
In the event of any data breach that may affect your information, new88 is committed to notifying you and the relevant authorities within the timeframe required by law.
The security of your data is the foundation of the trust that has brought over 500,000 Malaysian players to us. Create your new88 account today and enjoy a safe, transparent, and rewarding gaming experience.